Shipping policy

At Lunvere, we strive to deliver your order as quickly as possible while ensuring quality and care.

1. Processing Time

Orders are processed within 1–3 business days.
Orders placed on weekends or public holidays are processed the next business day.

2. Shipping Time & Rates

Standard shipping: 4–10 business days (varies by destination).
Expedited shipping (if available): 3–7 business days.
Shipping costs are calculated at checkout based on your location and order size.

3. Tracking

Once your order ships, you will receive a confirmation email with tracking details.
Tracking updates may take 24–48 hours to reflect on the courier’s website.

4. Customs, Duties & Taxes

International orders may be subject to customs fees, import duties, and taxes, which are the responsibility of the buyer.

5. Delayed or Lost Packages

We are not responsible for delays caused by customs, courier issues, or events beyond our control (e.g., weather, strikes). If your package is lost, contact us so we can assist.